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Wescot Credit Services
Wescot is a contact centre-based business offering a range of financial services to a large number of blue-chip organisations – from complete outsource solutions to collections, recoveries and trace activity.
The organisation works on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. These companies pass their accounts to Wescot to manage and it works with each individual consumer to establish an affordable and sustainable repayment arrangement for the debt.
Wescot is a member of the Credit Services Association and is regulated by the UK Financial Conduct Authority (FCA). It is proud to be at the forefront in helping to shape best practice standards for the industry and to be one of the first organisations within our industry to be authorised by the FCA.
Wescot prides itself on working to the highest ethical standards; as underpinned by our mission, vision and values; and client partners trust us to fully represent their brand and customer ethos. With over 1,200 employees across 4 UK based locations – Hull, Glasgow, Saltcoats and Telford, our vision is ‘to be the industry-leading trusted provider’, and the only way to achieve that is through our people.